Lous Plumbing, LLC
Review Summary
Austin from Lou's Plumbing, LLC receives consistently positive reviews. Customers praise his professionalism, knowledge (including Sioux Falls city codes), and responsiveness. He provides clear communication, fair pricing, and often offers same-day service. He is noted for fixing various plumbing issues, including water heater replacements, frozen/burst pipes, and general repairs. Many reviewers highlight his excellent customer service and willingness to go above and beyond, making him a highly recommended and trusted plumber.
Reviews
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(57 reviews)
Bonnie Geier
Austin and Steven were great. We had our water heater and water softener relocated in our mechanical room. Autin quoted us a price and he stuck to it. They kept us informed when they would arrive. We recommend them for your plumbing needs. Austin is very knowledgeable about Sioux Falls City Codes.
Jeremy Kinsley
Austin came out same day I called and got my pipes to unfreeze in a timely matter. He and the staff where very pleasant to work with and went above and beyond. My new plumber for years to come.
Bruce Campbell
August 14, 2024
Austin was professional, did a very good job fixing leaking faucet, toilet and installation of a new toilet. All was completed in a timely and clean manner.
Alexander Spake
Austin was great to work with! We had a water heater start leaking and he was able to get us in and get it replaced same day! Highly recommend.
T Cox
Our water heater went out unexpectedly on a weekend… and after a few calls and searching reviews, we went with Austin. So glad we did and he was able to fit us in quickly. Excellent customer service. He was professional, timely, knowledgeable, and understanding. He explained why our water heater went out and shared options/solutions. We needed a new water heater, but good news… he did a great job and we were back into hot water in no time! Definitely keeping him as a contact for any future plumbing needs (in fact - already reached out to him on a separate request tonight - received a quick & courteous response). Thanks Austin!
MaKenna Hadler
Had my water pipes frozen and they came out the next day to fix my burst pipe! Awesome customer service and communication! Will definitely use you in the near future!! Thank you again.
luke schweitzer
They were awesome! They diagnosed my issue and giving me options with pricing to resolve it. Quick and clear communication with photos. I highly recommend them!
Michaela Carlson
Austin has been our favorite person to work with while finishing our basement. He is attentive, responsive, and always has our best interest in mind. Not only did he do a great job bringing our new bathroom to life but also catching things throughout the process that others before him had done poorly and fixing them for us before they became a big problem for us. Something other folks may have overlooked as a “not their problem”. Hiring Austin feels like we hired a family friend the way he takes care of his customers, we will be calling him for a long time to come anytime we need a plumber. A great plumber and great guy, you will not regretting calling Lou’s for your next job!